And so it starts. British Gas is the first to feel the heat as Ofgem says that “two fifths of customers were dissatisfied with the way complaints were handled”. Today, the BBC reports that British Gas has been fined no less than £2.5m for the way in which it deals with customer complaints. “Ofgem ruled that the […]
Earlier today, the BBC reported that an “influential group of MPs” said that energy companies “should compensate customers who have been mis-sold gas and electricity deals on the doorstep”. This news comes as the Energy and Climate Change Committee releases its finding in a new report on Ofgem’s Retail Market Review. Further, the BBC reports that […]
The Financial Times’ energy correspondent, David Blair, reports that “Higher energy costs are likely to become one of the most sensitive issues in British politics, according to analysts, after Scottish and Southern Energy became the third utility in quick succession to announce a big increase in customer bills.” This article follows the announcement of SSE’s […]
Environmental Finance is the only global monthly magazine covering the ever-increasing impact of environmental issues on the lending, insurance, investment and trading decisions affecting industry. Today, the magazine covers a selection of the key responses to the UK’s electricity market reform (EMR), announced yesterday. “When feed-in tariffs are being amended less than a year after […]
Just one day before the UK government publishes its major reform of the country’s electricity market, The Guardian’s Damian Carrington has been speaking to people in the power industry, energy academics, investors and green campaigners about what they think the outcome will be from Tuesday’s reform package. “All agree that the sprawling and complex maze […]
David Blair, Energy Correspondent for the Financial Times, reports today that the moment that Npower and all of the UK’s “big six” utilities have been waiting for will finally arrive next Tuesday, when the government announces the most radical reform of Britain’s electricity market for two decades. Chris Huhne, the energy secretary, will publish a […]
